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Privacy Policy

1. Introduction

Intelpar Tecnologia Ltda (“Intelpar”, “we”, “our”) is committed to protecting the privacy and personal data of its clients, partners, and users.

This Privacy Policy explains how we collect, use, store, and protect personal data in connection with our services, including:

  • IT infrastructure management
  • Monitoring and technical support
  • Information security services
  • Cloud services and licensing (e.g., Microsoft 365)
  • Critical infrastructure assessment

 

We process personal data in accordance with the Brazilian General Data Protection Law (LGPD – Law No. 13,709/2018), which establishes rules for data processing and ensures data subject rights .

 

 
2. Controller Identification

Legal Name: Intelpar Tecnologia Ltda
CNPJ (Brazilian Tax ID): 18.892.882/0001-02
Address: Rua João Picanco Júnior, 75 – Estradinha
CEP: 83206-446 – Paranaguá/PR – Brazil

For the purposes of applicable data protection laws, Intelpar acts as the Data Controller.

 

 
3. Data We Collect
3.1 Information provided by users
  • Full name
  • Email address
  • Phone number
  • Company name
  • Job title
  • Information submitted through forms or direct contact
 
3.2 Automatically collected data
  • IP address
  • Approximate location
  • Browser and device information
  • Pages visited
  • Session duration
 
3.3 Operational data (clients)
  • IT infrastructure information
  • Technical logs and monitoring data
  • Data necessary for service delivery

 

 
4. Purpose of Data Processing

We use personal data for:

  • Delivering contracted services
  • Technical support and customer service
  • Communication with clients and prospects
  • Preparing proposals and business interactions
  • Compliance with legal obligations
  • Continuous improvement of services
  • Ensuring operational security and integrity

 

 
5. Data Sharing

Personal data may be shared with:

  • Technology partners (e.g., Microsoft, cloud providers)
  • Service providers necessary for operations
  • Legal or regulatory authorities when required

Intelpar does not sell personal data.

 

 
6. Data Storage and Security

We implement appropriate technical and organizational measures to protect personal data, including:

  • Access control mechanisms
  • Encryption when applicable
  • Continuous monitoring
  • Information security policies aligned with industry best practices

Data is retained only as long as necessary to fulfill its purpose or meet legal requirements .

 

 
7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Improve website functionality
  • Analyze user behavior
  • Enhance user experience

Users may manage cookies through their browser settings.

 

 
8. Data Subject Rights

Under the LGPD, data subjects have the right to:

  • Confirm data processing
  • Access personal data
  • Correct incomplete or outdated data
  • Request deletion (when applicable)
  • Request data portability
  • Withdraw consent

📌 Response time: up to 15 days, in accordance with applicable law.

 

 
9. Legal Basis for Processing

We process personal data based on:

  • Contract performance
  • Legal obligations
  • Legitimate interests
  • Consent

 

 
10. International Data Transfers

Personal data may be processed outside Brazil, especially by global technology providers (such as Microsoft), always in compliance with applicable data protection standards.

 

 
11. Data Protection Officer (DPO)

For matters related to data protection:

Data Protection Officer (DPO):
Intelpar Tecnologia – Data Protection Office
📧 suporte@intelpar.com.br

 

 
12. Contact Information

For privacy-related requests:

📧 suporte@intelpar.com.br
📞 +55 41 98854-0446
🌐 https://www.intelpar.com.br

 

 
13. Policy Updates

This Privacy Policy may be updated at any time to reflect legal or operational changes. We recommend periodic review.